Our Policies
Commitment to Excellence, Security, and Sustainability
Our company is dedicated to maintaining the highest standards of quality, security and environmental responsibility in everything we do. Read our policies below to learn more about our commitments.
Security Policy
We manage information security based on risk, legal and regulatory requirements, and business needs. Information security is fundamental to our continued success and is the priority in our close client partnerships as we maintain confidentiality, integrity, and availability of our systems and that of our customers. Ivory Cloud ensures security is built in every aspect of our processes from planning, design, test, and deployment through operations and maintenance.
Our processes incorporate security guidelines and procedures by applying the following in everything we do:
Closely adhere to information security compliance requirements, guidelines, and processes.
Ensure the confidentiality, integrity and availability of information and adhere to a high standard of competence, professionalism, and integrity for all information security related activities.
Implement a culture of information security and data protection through training and awareness.
Monitory compliance with information security guidelines and regulations on a continual basis.
Quality Policy
Ivory Cloud is committed to providing high quality services to our clients, vendors and employees. Ivory Cloud achieves this through:
Promoting a culture of continuous improvement and innovation in our business practices to meet and exceed market needs.
Maintaining customer confidence at the highest level and increasing customer satisfaction.
Maintaining a skilled, knowledgeable and accountable workforce through individual competency development, mentoring, effective communications and employee engagement.
Establishing effective processes and systems that adhere to safety, quality, cost and delivery goals and objectives of the business.
Managing risks effectively and proactive establishment of risk mitigation procedures.
Adopting excellence in our daily operations and optimizing costs by maximizing total productivity.
Strict compliance to industry standards and regulations for all our activities.
Environmental Policy
Ivory Cloud is committed to managing environment impact as an integral part of our operations. In particular, it is our policy to ensure the environmental integrity of our processes and facilities at all times. To minimize our environmental impact, Ivory Cloud will:
Strive to be responsible stewards to our community and our planet by including the consideration of environmental issues in all business strategies and initiatives.
Comply with legal requirements and other requirements that relate to environmental aspects.
Prevent pollution, reduce waste and minimize the consumption of resources.
Educate, train and motivate employees to carry out tasks in an environmentally responsible manner.
Seek opportunities to improve our environmental performance and promote environmental responsibility among our customers, vendors and employees.
Corporate Capabilities and Designations
IvoryCloud has been entrusted with the ability to support National Security Classified Programs (Cage Code 6HWN9).
We operate under our third-party Defense Contract Audit Agency (DCAA) audited and compliant cost accounting and timekeeping systems.
Corporate Systems & Quality
Ivory Cloud is committed to delivering exceptional services and solutions everytime. We have invested in achieving and maintaining highly repeatable processes, quality management, and accurate record keeping that contribute to earning our customers’ trust every day.
IvoryCloud has engineered an integrated quality management and monitoring system that has been successfully apparised and certified for the following standards:
